FAQ
- Distances and Trasportation
- How can I reach the hotels from Verona Porta Nuova railway station?
- How can I reach the hotels from the fiera?
- How can I reach the hotels from the city center/Piazza Bra'?
- How can I reach the hotels from the airport?
- How can I reach the hotels from the motorway?
- Is there parking facility in or near the hotel?
- Services
- Trattoria Ai Bastioni
- Opera
- Booking and Cancellation
Distanze e trasporti
How to reach the hotels from Verona Porta Nuova railway station?
- To the hotels Martini and Piccolo
On foot: Outside the main entrance of the railway station you will find a blue signboard which will indicate you how to reach Martini & Piccolo Hotels on foot.To reach us on foot from the railway station, follow the sidewalk which is located on the left side of the station, go straight on, pass the church leaving it on your right side, cross the street on the left, then cross the street on the right and go straight on again. You will find a big crossroad. Cross it and you will be in Via Camuzzoni where you will immediately see the Hotels.[ Map ]
By public transportation: for a taxi it takes 5 minutes to reach us and it costs about € 8.00. - To the hotel Porta Palio
On foot: Coming from the station cross the whole square in front, pass at the left of the church and go ahead till a big crossing.
By public transportation: A taxi takes 5 minutes and costs € 8.00. Otherwise you can take the bus 11 and 12 from platform A in the direction Stadio-Borgo Milano. Get off at the stop of Via Vitruvio. From the bus stop go straight toward the traffic light and turn right into Via San Marco. Pass the bridge and turn right into Viale Colonello Galliano where after 500 mts (545 yards) you'll see hotel Porta Palio. Total time 10 minutes.
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How to reach the hotels from the fair?
- To the Hotels Martini & Piccolo
By car: Take Viale del Lavoro in the direction Centro-Stazione. Pass over the viaduct and pass on in Viale Piave. Pass under the railway-bridge and at the traffic light turn left, keeping the right side of the street in the direction of Ospedale B.go Trento. At the next traffic light straight on without entering the underpass. At the second traffic light turn left, pass on the bridge and take Via Camuzzoni
By public transportation: A taxi needs 10 minutes and costs € 10.00. It is also possible to take bus nr. 21-22-61 in front of the main entrance or bus 41 in the side street Viale dell'Agricoltura. Get of at the railway station and from their on foot. [See How to reach the hotels from Verona Porta Nuova railway station?] - To the Hotel Porta Palio
with our free shuttle bus Outside the main entrance of the railway station you will find a blue signboard which will indicate you how to reach Martini & Piccolo Hotels on foot. You will also see a red arrow; following this you will get to the meeting point of the Free Shuttle bus for Hotel Porta Palio. Going to the left you will see some scales, go upstairs. You will find a blue signboard with the indications of the Hotel Porta Palio Shuttle Bus, which works everyday from 10 a.m. to 7 p.m. every 30 minutes. As soon as you will be near the signboard, please call the phone number on it and we will come to pick up you as soon as possible. By car: Take Viale del Lavoro in the direction Centro-Stazione. Pass over the viaduct and pass on in Viale Piave. Pass under the railway-bridge and at the traffic light turn left, keeping the right side of the street in the direction of Ospedale B.go Trento. At the next traffic light straight on without entering the underpass. At the second traffic straight on. At the Parta Palio-roundabout take left into Via Piccoli and immediately right into Via Merighi at the end of which you'll find the hotel.
By public transportation: A taxi needs 10 minutes and costs € 10.00. It is also possible to take bus nr. 21-22-61 in front of the main entrance or bus 41 in the side street Viale dell'Agricoltura. Get of at the railway station and then on foot. [See How to reach the hotels from Verona Porta Nuova railway station?]
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How to reach the hotels from the city center/Piazza Bra'?
- To the Hotels Martini & Piccolo
On foot : Take Via Roma up to the end from Piazza Brà to Castelvecchio. In front of Castelvecchio turn left and then straight on Corso Porta Palio. Once you reached the Porta Palio, leave this to your right , cross the round about and take Via Piccoli. Right after the bridge turn left and take Via Camuzzoni and you'll find the hotels Martini and Piccolo. Total time 15 minutes.
By public transportation : Any bus that stops at the railway station. [See How to reach the hotels from Verona Porta Nuova railway station?] - To the Hotel Porta Palio
On foot : Take Via Roma up to the end from Piazza Brà to Castelvecchio. In front of Castelvecchio turn left and then straight on on Corso Porta Palio. Once you reached the gate Porta Palio, leave this to your left, cross the round about and turn right into Viale Colonello Galliano. After 500mts. (545 yards) you'll see Hotel Porta Palio. Total time 15 minutes.
By public transportation : By public transportation : Whatever bus that stops at the railway station. [See How to reach the hotels from Verona Porta Nuova railway station?]
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How to reach the hotels from the airport?
- To the Hotels Martini & Piccolo
By public transportation : A taxi takes 15 minutes and costs ca. € 25.00. As an alternative at the square in front of the air-terminal there is a shuttle-bus, called Aerobus, which costs € 6.00 and will bring you to the Verona Porta Nuova railway station. [See How to reach the hotels from Verona Porta Nuova railway station?] - To the Hotel Porta Palio
By public transportation : : A taxi takes 15 minutes and costs ca. € 25.00. As an alternative at the square in front of the air-terminal there is a shuttle-bus, called Aerobus, which costs € 6.00 and will bring you to the Verona Porta Nuova railway station. [See How to reach the hotels from Verona Porta Nuova railway station?]
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How to reach the hotels from the motorway?
- To the Hotels Martini & Piccolo
By car: We always suggest the exit VERONA-NORD on the A22. Out of the toll gate at the roundabout turn right and after 100mts (110 yards) turn right again and take the Tangenziale (ringroad) direction Verona Centro. Finish the Tangenziale till the end. At the traffic light you can see the Hotel on your left.
- To the Hotel Porta Palio By car: We always suggest the exit VERONA-NORD on the A22. Out of the toll gate at the roundabout turn right and after 100mts (110 yards) turn right again and take the Tangenziale (ringroad) direction Verona Centro. At the traffic light turn left direction Borgo Trento. At the roundabout take Via Piccoli at your left and then immediately to the right Via Merighi at the end of which you'll find the hotel.
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Is there parking possibility in or near the hotel?
- Hotels Martini, Piccolo and Porta Palio
By car:All our hotels disposes of a garage at € 8.00/day. Otherwise it is possible leave the car on the public street. However we suggest our guests not to leave anything in the car to avoid any mishaps. Please remember that the kind guests have free garage if they reserve directly with the hotel (calling the phone number 045569400 or connecting on our website)
By bus:There is the possibility of free parking for buses.
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Services
At what time can I check in at the arrival day and at what time have I to check out?
We guarantee that the room will be available from 2:00 p.m., and should be left at 11:00 a.m. at the day of departure. Upon request and according to availibility it is possible to have a late check out (i.e. after 2 p.m.).
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Does the hotel have a luggage deposit?
Our hotels have a free luggage deposit
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What does the buffet-breakfast offer?
Our buffet-breakfast from 7:00 till 10:00 a.m.offers as well sweet as savoury dishes: croissant, home-made cakes, biscuits, Veronese sweet, jam, yogurt, cereals, fresh fruit, dried fruit and fruit in syrup, cold meat, cheese, eggs, various kinds of bread, rusks and fruit juice. We offer a free unlimited self service of hot drinks. Cappuccino and Espresso made by our waitress is extra charge.
During summer is it possible to enjoy your breakfast outside.
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Does the Hotel Have an internet Wifi connection??
Our Hotels have an internet Wifi connection available in every common area and in every room! The Wifi connection costs 5,00 Euro per 24 Hours and you can ask your access code to the reception desk. We remember the we gift free Wifi internet connection to the kind guests that book their room directly with us (at the phone +39045569400 or on our website)
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Trattoria Ai Bastioni
What offers the Trattoria Ai Bastioni?
The Trattoria Ai Bastioni offers to the guests of Hotel Martini, Hotel Piccolo and Hotel Porta Palio the possibility to enjoy a satisfying traditional meal directly in Hotel! The quality of our dishes, combined with the pleasure of the dining room and the convenience of service will surely go beyond your expectations! There is no need to go to the city centre spending a lot of money to enjoy a very good tradistional meal! Trattoria Ai Bastioni brings the typical cooking in your hotel!
What are the opening hours of Trattoria Ai Bastioni?
The Trattoria Ai Bastioni is open from February to November fron 12:30 to 2:30 and from 7:30 till 11:00 p.m. (the kitchen close at 10:30 p.m., until 11:00 you can order pizza) In the Opera Lirica days Trattoria Ai Bastioni is open from 12:30 to 3:00 and then from 6:30 till 10:30 p.m. to give you the possibility enjoying your meal before going to the Arena. The Trattoria Ai Bastioni is situated inside Hotel Porta Palio and from the Hotels Martini and Piccolo there is a free shuttle service with the same operating hours as the restaurant. Booking is higly reccmended in case of fairs and other events it is compulsory
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Is it possible to have half-board?
The Trattoria Ai Bastioni offers the possibility of a half-board surcharge at a special price only if requested at the moment of the booking.
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Is it possible to charge the restaurant-bill to the room?
Only the guests that have half-board can have the bill charged to the room. The others will have to pay their bill on the spot. In some period of the year only the kind guests that book their half-board treatment can enjoy the use of our free shuttle bus to reach the destination they are interested in! Ask to the call centre operator if you can have this possibility!
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Opera
How can I get opera tickets?
To get opera tickets you can write to our bookin goffice (fax +39045577620 or e-mail info@hotelsverona.it )which will take care of your booking. The payment has to be made by bank transfer once you get confirmation of your booking.
You can take your tickets at your arrival directly at the reception.
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What happens if it rains during an opera-evening ?
In case of bad weather the performance will never be cancelled before the foreseen starting-hour. Tickets will only be reimbursed if the performance is cancelled before the end of the first act. In the case of a performance in one act the right of reimbursement stops at the start of the performance.
To be reimbursed you have to deliver the tickets at the ticket-office of the Arena starting from the cancellation of the performance or within the next day. Otherwise you can send them by mail within 10 days of the date of the cancelled performance to: Fondazione Arena di Verona, Piazza Brà 28, 37121 Verona. Info www.arena.it
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Which is the timetable of the free shuttlebus to the Arena at disposal of hotel guests?
The free shuttle bus that goes to the Arena stops right in front of the hotel reception and goes round trip to Castelvecchio (just 5 minutes walking from the Arena) from 6.30 p.m to 8.30 p.m so that you can enjoy your dinner at Trattoria Ai Bastioni before the Opera. The free shuttle bus will do the same after the show from Castelvecchio to the Hotel from midnight to 1.00 am .
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Is it possible to eat something in the hotel before to the Opera?
At the Martini and Piccolo Hotels a barman will be available to prepare aperitifs and snacks from 4:30 till 6:30 p.m. The Trattoria Ai Bastioni opens at 6:30 p.m. for those who want to enjoy setaed at their ease in the garden the special and tasty Pre-opera suggestions.
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Booking - Guarantee and Cancellation
Why do I have to give c/c info to confirm my booking and which use do you make of it?
We ask this information to guarantee the confrrmation of your booking, so that also in case of late arrival we can guarantee your room. The info you give us is only used to guarantee the booking; i.e. we guarantee that the info will be treated as confidential and in harmony with the laws in force. We’ll use the c/c to check its validity. We’ll perform an operation in agreement with credit-card authorization center of Servizio Interbancario to ensure that the c/c is covered, and hasn’t been stolen/lost/cloned and in case of no-show will permit the manual charge of the amount of your booking.
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What happens if I want to cancel my booking?
The cancellation has to be sent to the hotel in writing whether by fax +39045577620 or by e-mail info@hotelsverona.it. The bookingcenter will reply in every case in written communication the eventual penalty to be paid in harmony with the agreements made at the moment of the booking.
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How can I book a room if I don't have a credit card?
It is possible to book a room even if you don't have a credit card, paying the first night as a advance payment. This payment can be made:
- By (NON ELECTRONICAL) postal order on behalf of : Piccolo Hotel srl - Via Camuzzoni 2 - 37138 Verona indicating the booking number.
- By bank transfer, asking the necessary bank information directly at the Booking Center
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